Privacy Policy

Job Alchemist Assisted provides professional career refinement services. This policy applies to all users of our platform and recipients of our career document services. If you do not agree with the practices described herein, please refrain from using the service.

We collect information to provide our tailored professional support, including:

• Account & Payment: Name, email, and billing metadata. Secure payments are handled via Stripe.
• User Content: CV/resume history, job advertisements, and cover letters provided for optimisation.
• Technical Data: IP address, device type, and usage logs to ensure service security and performance.

Personal information is utilised to:

• check_circle Deliver human-supported document rewrites and analyses.
• check_circle Manage your account and process professional service payments.
• check_circle Improve our service quality and maintain security.

We leverage third-party AI providers to assist our experts in generating high-quality drafts. We only share necessary document sections. Your individual data is not used to train general third-party models. We maintain strict oversight to ensure your career data remains secure.

We do not sell your personal information. Sharing is limited to service providers who assist in operating Job Alchemist Assisted (hosting, payments, AI). For users in New Zealand and Australia, we ensure comparable safeguards for any international data transfers as required by law.

We retain data only as long as necessary for professional service delivery or legal compliance. Typical billing records are held for 7 years.

We employ industry-standard organisational and technical safeguards, including encryption and strict access controls, to protect your career information.

You have the right to access, correct, or request deletion of your personal information. To exercise these rights:

• Contact us at hello@jobalchemist.tech
• Provide sufficient detail to verify your identity.
• We respond to valid requests within legally required timeframes (typically 5-7 business days).

We may update this policy occasionally. Material changes will be notified via email or in-app notice.

SVVS LIMITED trading as JobAlchemist
Enquiries: hello@jobalchemist.tech